Centre Manager Portal
Manage maintenance requests, view work order status, and download documents for your collection centre.
2
Open Work Orders
At your centre
1
Awaiting Response
Pending your action
14
Completed This Year
Closed work orders
My Active Work Orders
| WO Number | Trade | Description | Date Lodged | Priority | Status | Contractor ETA |
|---|---|---|---|---|---|---|
| WO-CL-0341 | Plumbing | Male staff WC -- cistern not refilling, cubicle 2 | 02/06/2026 | P2 HIGH | Contractor Assigned | 09/06/2026 |
| WO-CL-0338 | Electrical | Reception area -- 3 fluorescent tubes flickering | 28/05/2026 | P3 ROUTINE | Scheduling | Pending |
Lodge a Maintenance Job
Complete the form below to raise a new work order. Cameron Facilities will assign an approved contractor and provide a response within 4 business hours for urgent jobs, or 1 business day for routine matters.
New Maintenance Request
✅ Work order submitted! Cameron Facilities will confirm within 4 business hours. For life-threatening emergencies call 000. For urgent BM matters: 08 6154 0910.
Warehouse Manager View -- All 130 Centres
Overview of active work orders across the entire Clinical Labs WA portfolio. Filter by region or status to drill into specific centres.
3
P1 Urgent Open
Across all centres
11
P2 High Priority
Active
38
P3–P4 Routine
In progress or scheduled
247
Completed YTD
2026 financial year
Regional Summary -- Western Australia
🌇 Perth Metro North
38 centres
85% clear
🌆 Perth Metro South
41 centres
91% clear
🌿 Peel and South West
28 centres
89% clear
🏜️ Regional WA
23 centres
78% clear
Centre Status Map -- Active Issues
All Open Work Orders -- P1 and P2 Priority
Showing urgent and high priority items requiring immediate attention
| WO Number | Centre | Trade | Description | Date | Priority | Status | Contractor |
|---|---|---|---|---|---|---|---|
| WO-CL-0339 | CL-047 Mandurah Central | Electrical | Main distribution board tripping -- partial power loss to lab area | 03/06/2026 | P1 URGENT | On Site | Western Power Elec. |
| WO-CL-0335 | CL-012 Balcatta | Plumbing | Cold room water ingress -- risk to sample refrigeration | 01/06/2026 | P1 URGENT | Quote Pending | Perth Plumbing Group |
| WO-CL-0331 | CL-088 Rockingham | HVAC | Air conditioning compressor failure -- no cooling in procedure room | 30/05/2026 | P1 URGENT | Parts Ordered | AMS Air Conditioning |
| WO-CL-0341 | CL-003 Fremantle | Plumbing | Staff WC cistern not refilling | 02/06/2026 | P2 HIGH | Assigned | Perth Plumbing Group |
| WO-CL-0340 | CL-019 Wanneroo | Security | Front door access lock failure -- staff using manual key override | 02/06/2026 | P2 HIGH | Assigned | HBE Security |
| WO-CL-0337 | CL-055 Kalamunda | Carpentry | Patient waiting room door hinge failing -- door dragging | 29/05/2026 | P2 HIGH | Scheduled 10/06 | CF Maintenance Team |
Senior Management Analytics -- Clinical Labs Portfolio
Cameron Facilities managed facilities programme performance overview for the 130-centre Western Australia portfolio.
130
Active Centres
WA portfolio under management
52
Open Work Orders
3 P1 urgent · 11 P2 high
94%
SLA Compliance
Response within target time
$78k
Spend YTD
Reactive + PPM combined
Work Orders by Trade -- YTD 2026
Plumbing82 jobs (33%)
Electrical64 jobs (26%)
HVAC41 jobs (17%)
Security / Access28 jobs (11%)
Other trades32 jobs (13%)
SLA Performance -- Response Times
P1 Urgent -- 4-hour target
97% on time
Average response: 2.3 hours
P2 High -- Next Business Day
91% on time
Average response: 18 hours
P3 Routine -- 5 business days
94% on time
Average response: 3.1 days
Spend Analysis -- 2026 YTD
Reactive maintenance vs PPM vs capex
$51,840
Reactive Maintenance
247 jobs · avg $210/job
$18,200
PPM Services
Fire, HVAC, pest control
$8,100
Management Fee
Cameron Facilities
$78,140
Total YTD Spend
vs $95k est. budget
Cameron Facilities Observations: Portfolio is tracking 18% under estimated annual budget due to proactive PPM reducing reactive call-outs. Average cost per centre per month: $100. Plumbing and electrical account for 59% of all reactive spend -- recommend considering a preventative plumbing audit across the 15 oldest sites (CL-001 through CL-015) before end of FY2026.
Portfolio Proposal Summary
Contract Scope
130 collection centres across WA
Reactive maintenance (all trades)
PPM -- fire, HVAC, pest, electrical
Single point of contact: Cameron Facilities
Online work order portal (this platform)
Monthly reporting to Head Office
24/7 emergency response line
Reactive maintenance (all trades)
PPM -- fire, HVAC, pest, electrical
Single point of contact: Cameron Facilities
Online work order portal (this platform)
Monthly reporting to Head Office
24/7 emergency response line
Proposal Reference
CF-OPP-012 · Quote Sent
Contact: Jack Lees, Clinical Labs
Estimated annual value: ~$95,000
Basis: ad hoc maintenance, 130 sites
Stage 1 proposal: Perth Metro sites
Cameron Facilities contact: Sherif Sulejman
support@cameronfacilities.com.au
Contact: Jack Lees, Clinical Labs
Estimated annual value: ~$95,000
Basis: ad hoc maintenance, 130 sites
Stage 1 proposal: Perth Metro sites
Cameron Facilities contact: Sherif Sulejman
support@cameronfacilities.com.au
Programme Documents
📄
Cameron Facilities -- Clinical Labs Proposal
CF-OPP-012 · 130-centre managed maintenance programme · Perth WA
📋
Approved Contractor Schedule
All trades · Metro and regional WA coverage map
🔧
PPM Schedule Template
Annual planned preventative maintenance calendar
📊
SLA and KPI Framework
Response time targets, reporting commitments, escalation process